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Heinrich Woerner GmbH - Europe's largest visual merchandising vendor

Philosophy

We are committed to a business conduct that is based on a balanced product portfolio and integrating sustainable, profitable and expanding activities. At the same time, we never lose focus of our management responsibilities.

Global & Fair - The “Woerner Sustainability Concept”

Sustainable development is based on the following three pillars: Ecology, economy and social responsibility. Balancing these three pillars will lead to a fair and lasting future while conserving resources.

Woerner’s "Sustainability policy" is a commitment to integrating important social and ecological aspects, such as health, security and environmental protection, so that the company can fulfill principal parts of a sustainable development. At the same time, we encourage our suppliers and customers to pursue sustainable development as well.



Ecology

  • protection of animals - no fur/no genuine leather
  • recycling of packaging
  • we choose the shortest routes of transportation, whenever possible
  • we manage our logistics and delivery system efficiently
  • we make sure to be energy-efficient (for example by optimising our heating costs)
  • we separate waste
  • we utilise digital media in order to reduce consumption of paper and toner


Social responsibility

  • we constantly communicate with our suppliers
  • we strive to maintain a good work-life balance by offering flexible working hours
  • we are committed to flat hierarchies and to foster regular personal contact between employees and management
  • we provide training for young people for future-proof jobs
  • we apply equal opportunities: Female executives
  • we support teamwork and assign responsibilities to the teams (teams are involved in the decision-making process)
  • we continuously offer advanced training to our employees


Economy

  • see above: we manage our logistics and delivery system efficiently
  • efficient controlling instruments
  • in-house quality assurance by applying our specially developed "Woerner-Q-Standard"


Corporate philosophy

Our company is Europe’s leading mail-order business for visual merchandising, offering unique sales experiences and contributing to significant turnover in the retail sectors.

We conduct business on ethical principles, based on a well-balanced portfolio of sustainable, profitable and growing activities, emphasizing good management principles.



Our Visions

  • We continuously aim to create added value for our customers and employees by supplying innovative and responsible products and services in the field of visual merchandising.
  • We follow our quality goal: Total customer satisfaction, by using the "Woerner-Q-Standard" in all processes.
  • We identify market prospects and trends at an early stage and develop suitable products and services.
  • We have clear organisational structures that support personal responsibility and utilise the potential of our employees and teams by offering challenging tasks.
  • We ensure that our employees can fully develop their skills and encourage them to actively contribute to our corporate success by taking on responsibility.
  • We act as a responsible member of the community and are committed to the protection of health, security and the environment. We strengthen our position with our steady network of partners and suppliers that have been carefully selected.
  • We maintain close contact to our customers throughout Europe.


Our Values

  • Customer focus
  • Ethical conduct
  • Respect
  • Delegating responsibilities
  • Teamwork
  • Protection of the environment and biodiversity
  • Responsible management principles


Modern Day Slavery Statement

The Heinrich Woerner GmbH first opened its doors in 1925. We seek to be Europe’s biggest retailer for visual merchandising and store fittings. We focus on delivering a great product and service. Our main customers are businesses of various sizes which want to stand out through great product presentation and / or inviting store atmospheres.

Our Operations: We fulfil customer orders through our in-house centres of excellence, including a buying office, design department and logistic centre. As of Mai 1, 2019, we employed approximately 97 full-time and part-time employees. However, employment levels fluctuate due to seasonal factors affecting our business. We have a works council and statutory employee representation obligations. This allows us to maintain and encourage open dialogue with our workers.

Our Supply Chain: The Heinrich Woerner GmbH is committed to improving the working conditions of people who are a part of our supply chain. With manufacturers spanning the Americas, Asia, and Europe, we recognize the need to monitor for conditions that put workers at risk of forced labour.

To make sure this isn’t the case within our supply chain we keep a close eye on our suppliers. Our process focuses on working with a very selected number of audited suppliers and visiting their production centres to assure that our suppliers provide their employees with a safe and healthy work environment.

When evaluating the possible cooperation with a new supplier, we openly address risks of modern slavery and human trafficking to make sure our suppliers meet our ethical standards:


  • Our suppliers must not use forced labour, referring but not limited to slave, prison, indentured, bonded, or otherwise.
  • Our suppliers must not traffic labourers or in any other way exploit labourers by use of threat, force, coercion, abduction, or fraud. Labour must be voluntary, and employees must be free to terminate their employment with reasonable notice.
  • Our suppliers must not require workers to surrender any personal official documents (government issued identification, passports, or work permits) as a condition of working. Our suppliers may only temporarily hold onto such documents to complete legitimate administrative and immigration processing.

Suppliers are assessed for compliance with our ethical guidelines before the Heinrich Woerner GmnH begins ordering products, and we expect all of our suppliers and service providers to meet those ethical standards as a condition of doing business with us.

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