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Customer Service - DecoWoerner, Europe's largest visual merchandising vendor

Customer service

Customer satisfaction is our highest priority. We hope to impress you with our service and flexibility.

Customer service overview

Shipping costs & delivery time

Information on prices and shipping costs to European countries.

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From pre-payment to credit cards, learn more about the different payment methods.

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Returning items

Learn all about return articles to DecoWoerner.

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You can use our contact form to send us your concerns quickly and easily.

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Here you can get our current catalogues as a download or via mail.

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All the important questions and answers at a glance.

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Project requests

Are you planning your own big project and need help with the implementation? You have come to the right place.

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Praise & Criticism

Would you like to express praise or criticism?

Your opinion is important to us! Is there something you like particularly well or have a complaint about?
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In the following countries we ship with fixed shipping costs. Please refer to the delivery country for fast shipping information. The correct shipping costs will be calculated in the shopping basket.

Couldn't find your country of delivery?

You can still order by entering the delivery country in the DecoWoerner shop. During the ordering process, please select "Other countries". After the receipt of the order, we will contact you about
the shipping costs.

0180 59 87 87 1*
07131 40 64 0

Or via e-mail: