§ 6 Right of withdrawal
1. Customers that fall under § 13 BGB are able to revoke their order within two weeks without giving reasons (for example via letter, fax, email) or through reconsignment of the goods. The period commences at the earliest on receipt of this instruction in writing. Sending the revocation or the goods within the time limit shall be sufficient to amount to compliance.
Please send the withdrawal notice to:
Heinrich Woerner GmbH
Liebigstr. 37, 74211 Leingarten
Fax 0180 59 87 87 7
e-mail: info@dekowoerner.de
2. Exemption from right to withdrawal. The right to withdrawal does not apply when an article has been customfitted to suit the wishes of the customer.
3. Consequences of cancelation
In the event of a valid revocation of this agreement each party shall return to the respective other party the goods and any benefits (for example interest) received. If the customer cannot refund the received goods totally or partly or only in worsened condition, he is obliged to pay a value replacement. This does not apply, if the degradation of the goods is based exclusively on their examination as it would have been possible for the customer for instance in a shop. Furthermore the customer can avoid paying the compensation for value depreciation, if he does not use the goods as the owner and if he avoids everything, which impairs their value. The customer has to bear the cost of the return, if the supplied goods correspond to the ordered goods. Otherwise the return of the goods is free for the customer. Goods which cannot be shipped as a postal package will be picked up on location.
1. Customers that fall under § 13 BGB are able to revoke their order within two weeks without giving reasons (for example via letter, fax, email) or through reconsignment of the goods. The period commences at the earliest on receipt of this instruction in writing. Sending the revocation or the goods within the time limit shall be sufficient to amount to compliance.
Please send the withdrawal notice to:
Heinrich Woerner GmbH
Liebigstr. 37, 74211 Leingarten
Fax 0180 59 87 87 7
e-mail: info@dekowoerner.de
2. Exemption from right to withdrawal. The right to withdrawal does not apply when an article has been customfitted to suit the wishes of the customer.
3. Consequences of cancelation
In the event of a valid revocation of this agreement each party shall return to the respective other party the goods and any benefits (for example interest) received. If the customer cannot refund the received goods totally or partly or only in worsened condition, he is obliged to pay a value replacement. This does not apply, if the degradation of the goods is based exclusively on their examination as it would have been possible for the customer for instance in a shop. Furthermore the customer can avoid paying the compensation for value depreciation, if he does not use the goods as the owner and if he avoids everything, which impairs their value. The customer has to bear the cost of the return, if the supplied goods correspond to the ordered goods. Otherwise the return of the goods is free for the customer. Goods which cannot be shipped as a postal package will be picked up on location.
